" The Executive Crash Course has created one of the most compelling, media-rich online education programs I’ve experienced. An excellent resource for telecom professionals "

Morley A. Winograd, Executive Director, Institute for Communication Technology Management
USC’s Marshall School of Business

WHAT IS THE TELECOM CRASH COURSE

The Telecom Crash Course is a comprehensive online learning program that covers the full spectrum of the telecommunications, media and technology industries—from the innovations, history, and economics to the people, companies, and content. The program comprises eight chapters, with over 200 learning modules, as well as Podcasts, blog content and online resources. The Telecom Crash Course is a rich, multimedia flash-based curriculum.
 
Each learning module is about 10 – 15 minutes long. These “bit-size” elements are designed to fit into your busy work day—you can view a module when you first get to work, between phone calls or when you get back from lunch. We recommend you try to complete at least one chapter a week, since they’re designed to be taken as a complete curriculum and each module flows into the next. Register for the Telecom Crash Course

 




Steven Shepard
Steven Shepard is the principal and co-founder of the Executive Crash Course Company. A professional author and educator with 29 years of varied experience in the telecommunications industry, he has written more than 30 books, including the Telecom Crash Course and VoIP Crash Course and numerous industry magazine articles and White Papers.
Mr. Shepard has participated in and produced Webinars, Podcasts and training videos. He is an internationally
sought after speaker and consultant with clients in more than 70 countries.

WHY SHOULD I TAKE THE TELECOM CRASH COURSE?

Whether you’re a seasoned telecom professional or you just joined the industry (oh yes, make no mistake, you joined the telecom religion, halleluiah!) the Telecom Crash Course will give you a broader understanding of the telecom, media and technology industries. If you’ve been working in the industry for years, the Telecom Crash Course will give you context. How do you create value for clients? How do you maximize your own relevance?

If you are new, the Telecom Crash Course will help you wrap your head around this $800 billion worldwide industry that connects everyone and every computer in the world. Yeah, it’s big.

After you complete the Telecom Crash Course you will receive a Certificate of Completion, endorsed by the Center for Technology Management at USC’s Marshall School of Business. The certificate is ready to frame, hang on your wall and impress your boss.

But most importantly, the Telecom Crash Course will give you the information and knowledge to better understand one of the largest, most ubiquitous and dynamic industries that has ever existed. Ever.

WHAT WILL I LEARN?

The Telecom Crash Course will teach you the fundamentals of telecom, media and technology, and give you the tools to thrive in this incredibly complex, global, ever-changing and competitive industry.

We will make the telecom industry accessible and entertaining, but this stuff is not simple.

The Telecom Crash Course will produce measurable results—managers will comprehend the broad industry landscape, sales professionals will deliver appropriate solutions, and engineers will understand how their technology fits into the larger picture.

 

TELECOM CRASH COURSE OUTLINE:

Introduction & Technology Basics:  Major trends in the telecom, media and technology sectors, Protocols and Standards, Where Standards Come From, The Standards, Open Source, overview of the software industry, Basic Terminology, Analog Signaling, Digital Signaling, The Internet.

Data Communications Systems & Functions: Binary Arithmetic Review, Application Relationships, Introduction to OSI and Layered Protocols, Layer Seven: The Application Layer, The Presentation Layer, Image Coding Schemes, Compressing Moving Images, Encryption, The Session Layer, The Transport Layer, Switching and Routing Concepts, Connection-Oriented Networks, The Network Layer, Routing Protocols, Congestion Control, The Data Link Layer, The Physical Layer, Other Protocol Stacks

Telephony: Early Telephony History, Network Architecture, Basic Terminology, Tracing a Call, A Tour of the Central Office, Voice Transport Basics, High-Speed Evolution, SONET Evolution, SONET Essentials, Sub-Rate Payloads, Next-Generation SONET, Synchronous Digital Hierarchy, SDH Overhead, Introduction to Voice Digitization, Voice Digitization Stages, Introduction to VoIP, How VoIP Works, Other VoIP Protocols, Network Management, NGN, and NGOSS

Computers, LANs, and Imaging Technology: Computers, I/O Devices, the Green Data Center, Storage Trends, Overview of the Semiconductor Industry, How Semiconductors are Made, How Servers Work, the Processor Industry, Virtualization, Introduction to LANs, Contention-Based LANs, Distributed Polling LANs, Metro Ethernet, Overview of the Server Industry, Content and Multimedia, Video, Modern Video Technology, TV Standards, Overview of the Entertainment Industry, Trends in Digial Rights Management (DRM), Overview of IPTV, the Future of Broadcast Television

Wireline & Wireless Access: Access Technologies, Introduction to DSL, DSL Service Options, DSL Market Issues, Cable-Based Access Technologies, The Cable Modem Termination System (CMTS), The Modern Cable Network, DOCSIS 3.0 and Tru2Way, Overview of theContent Industry

Wireless Access Technologies, Cellular History Overview, Introduction to Cellular Telephony, Introduction to CDMA, Introduction to CDMA, Introduction to GSM, Thoughts of Global Telecom, The Access Evolution, Third Generation Systems and Beyond, The Future of Wireless, Wireless Broadband Access Options, IMS Overview, Introduction to RFID, RFID Applications, Satellite Technology, WiFi, Overview of WiMAX, Other Wireless Development

Transport, ATM & Optical Networking: Introduction to Transport, Switching Hierarchy, Service Management in Frame Relay, Introduction to Asynchronous Transfer Mode (ATM), ATM Technology Overview, Addressing in ATM, Introduction to Optical Networking, From Preform to Fiber, Other Optical Nonlinearities, Scattering  Problems and Solutions, Optical Amplification, Optical Receivers, Fiber Types, Survey of Optical Equipment Manufacturers, DWDM, Optical Switching and Optical Routing, Laying Cable Under the Pacific, The Battle Between FiOS and LightSpeed, GPON

IP, the Internet & MPLS: The History of the Internet, Managing the Internet, TCP/IP, Understanding IP Addresses, Routing in IP Network and IPv6, The Transmission Control Protocol (TCP), The User Datagram Protocol (UDP) and Multiprotocol Label Switching (MPLS)

Industry Regulation: Telecom Regulations

Download Syllabus


Telecom Crash Course Book
This is how it all started! With hundreds of thousands of books sold, and translated into 13 languages, Steven Shepard’s Telecom Crash Course is a readable, holistic introduction to telecommunications. Far more than an acronym-studded quick fix, Telecom Crash Course is a true tutorial that offers context, connections--and humor--to teach the importance of key technologies.

Download one free chapter
Buy Book

PAY ATTENTION, THERE'S GOING TO BE QUIZ!

After each chapter there is an online quiz that you must take—and pass—to progress to the next chapter. You’ll need a score of at least 70% to continue. If you don’t pass the quiz on the first try, don’t worry, you can go back to the learning modules and take a refresher.

 

REGISTRATION FOR THE TELECOM CRASH COURSE: $795

When you sign-up for the Telecom Crash Course you’re registering for the most comprehensive industry training program ever developed. The Telecom Crash Course will help you manage change in the industry, understand the technology that supports the vast networks, and help you harness the trends driving the digital economy. Register Now


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